Novo Bow Heels
Novo Bow Heels
Sizing
Sizing
Please view the size chart from the original website for accurate sizing and measurements or contacy us via Instagram for sizing information.
Shipping & Returns
Shipping & Returns
WHEN HIRING INTERSTATE YOU ARE AUTOMATICALLY AGREEING TO THESE TERMS.
DELIVERY
Postal hires are sent via Australia Post Express on the Monday the week of your hire to ensure prompt delivery or the Tuesday if your garment was booked for a Sunday the week before.
TRACKING
Tracking will be sent to you via Instagram dm.
A NOTE ON AUS POST
Please note that we do not have an affiliation or control over the services with Australia Post.
We strive to ensure prompt delivery of your hires. In the event that Australia Post is unable to deliver a hire on time and/or loose the package, wrongfully deliver it or loose the shipment label you will be provided with a store credit of the hire price excluding the shipping fee.
RETURN
WHEN
Saturday & Sunday postal hires must be lodged for return by 12pm on the MONDAY after the hire. Weekday hires must be lodged back the day after the hire.
If a public holiday falls on the Monday it is to be lodged by 12pm TUESDAY.
HOW
You will receive a pre-paid pre filled out satchel inside of the zip lock bag your dress was posted to you in. When lodging your return put your hire inside of the zip lock bag, pop it into the satchel and seal it up.
Please only lodge your return at an Aus Post counter. DO NOT post it in a postage box, if this instance occurs a $10 late fee will occur as there is no way for you to send proof of shipment.
When lodging your parcel at the post office please send a photo of the lodgement receipt and yellow tracking sticker to @hirefora.night on instagram by 12pm.
LATE FEES
A late fee of $10 will occur if the return is not posted by 12pm on the designated day.
Weekday bookings
Weekday bookings
If your event falls on a weekday please contact us via Instagram to manually book your hire
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Shipping Information
Book your hire by Monday night if you require the garment for the weekend with shipping.
View the “Postal Information” tab.
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Pick Up & Return Information
Non school ball events: Pick ups are Tuesday/Wednesday the week of your hire to the day of your event. Returns are the day after your event by 3pm. Extra time can be given under circumstances.
School Balls: Depends on the date of your ball, prior bookings etc. The exact pick up and return information is provided the week of your hire & varies depending on what day your ball is.